Privacy Policy

**Privacy Policy for Mettle LLC**

Effective Date: October 12th, 2023

**1. Introduction**

Welcome to Mettle LLC ("we", "our", or "us"). We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website "mettle.nyc."

**2. Information We Collect**

- **Personal Information:** When you make a purchase or sign up for our newsletter, we may collect your name, email address, billing address, and payment information.

- **Browsing Information:** We automatically collect information about your device, browser, and IP address for analytics and security purposes.

- **Communications:** We may retain records of any correspondence with you via email or through our website.

**3. How We Use Your Information**

We use your information for the following purposes:

- To process and fulfill orders.

- To communicate with you about your orders, updates, and promotions.

- To provide you with information about our products and services through our newsletter, if you've subscribed.

- To improve and optimize our website's performance, content, and user experience.

- To comply with legal obligations and protect our rights.

**4. Data Sharing and Disclosure**

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in running our business. These third parties are bound by strict confidentiality and data protection agreements.

**5. Data Security**

We take extensive measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and regular security audits.

**6. Your Rights and Choices**

- **Access:** You have the right to access the personal information we hold about you.

- **Correction:** You can request corrections to any inaccurate or incomplete data.

- **Deletion:** You may request the deletion of your personal information, subject to legal obligations.

- **Opt-Out:** You can opt out of receiving marketing communications from us by following the instructions in our emails.

**7. Cookies and Tracking Technologies**

We use cookies and similar technologies to enhance your browsing experience and gather information about how you use our website. You can manage your cookie preferences through your browser settings.

**8. Changes to This Policy**

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website with the effective date.

**9. Contact Us**

If you have any questions or concerns about our privacy practices or this policy, please contact us at troy.bacot@mettle.nyc.